Maxxcom is known for its comprehensive list of Information Technology consulting capabilities, including strategic planning, migrations, system integration, IT audit services projects and IT program management. Our IT professionals will assess your IT infrastructure, policies, processes and key IT performance indicators. A good IT strategy is based on a detailed, complete IT assessment. As a managed service provider we understand how to mitigate IT risks while aligning with your budget and goals.
Cloud & Hosting Services
Continuing to support an IT infrastructure is now conceded to be a poor utilization of business resources. Maxxcom Managed Services clients have seen a significant reduction in IT related operational and capital expenses. Reacquire your focus on business objectives by outsourcing your Information Technology activities. Maxxcom provides Public Cloud, Private Cloud and Hybrid Cloud hosting managed services.
Increase productivity and better leverage your IT staff by letting Maxxcom Managed Services deliver an advanced array of IT management tools. Leverage our $1million investment in monitoring and management tools (including ServiceNow's advanced ITSM ticketing system) to quickly resolve any IT incidents. Our tools and expert staff get quicker results lowering your overall costs of outages and maintenance. Focus on your business operations rather than the day-to-day management of IT infrastructure. You can’t reach your business goals if you can’t reach your data.
Backup & Disaster Recovery
Protect against data loss and let us develop a business continuity plan for your organization. We provide backup and data recovery services for almost any configuration and develop Service Level Agreements (SLA’s) based on your specific needs. Contact Us now to find out how we can design an affordable backup and disaster recovery solution using multiple backup methodologies while reducing your overall data storage costs.
Ensure optimal application performance for each of your application tiers web, middleware and databases through Maxxcom's Application Management Service. We support a wide variety of custom, off-the-shelf, and enterprise solutions with Service Level Agreements based on your criteria. Minimize IT spending and reduce your cost of ownership and at the same time improve reliability and performance. Maxxcom’s software as a service (SaaS) Virtual Desktop Infrastructure (VDI) solution can meet the demands of your growing business by combining technologies from Citrix, VMware and EMC.
24x7 Help Desk / Service Desk
Let us be your single point of contact for all of your Information Technology related issues. Help Desk calls are answered by technical specialists (in UAE) and our First Call Resolve (FCR) rate is much higher than the industry average. Our custom pricing models are a fixed monthly fee, or usage based paying for just what you use. Our Help Desk/Service Desk Technical Professionals understand every minute of downtime has a business impact.